In recent years, digital payment methods have been gaining increasing interest, providing convenience and efficiency to users. One such digital payment solution is Paytm Fastag, which facilitates cashless toll payments on highways in India. However, sometimes there comes a time when you do not need a Paytm Fastag account. Whether you are switching to another provider or just no longer need this service, closing your Paytm Fastag account is a simple process. In this blog post, we will provide you a step-by-step guide to close Paytm Fastag account so that you can do it sympathetically.
how to deactivate paytm fastag
Step 1: Open Paytm app
First of all, open Paytm app on your smartphone. Must be logged in to the account associated with Paytm Fastag.
Step 2: Navigate to the FASTag section
Once logged in, go to the menu options of the app. Look for the section related to Fastag or toll payment related account. Depending on the version of the app, this section may be named differently, but it is usually an option related to Fastag services.
Step 3: Select ‘Close Account’
In the Fastag section, you will find the option to manage your Fastag account settings. Look for ‘Close account’ or something similar. Tap on this option to start the account closing process.
Step 4: Verify your details
To protect against closure of unauthorized accounts, Paytm may require you to verify identity and provide some additional information. This may include entering a one time password (OTP) sent to your registered mobile number or answering security questions.
Step 5: Confirm account closure
After verification of your details, you will be prompted to confirm closure. Carefully read the information displayed on the screen and understand the decision to close your account.
Step 6: Complete the closing process
After confirming account closure, follow any additional prompts to complete the closure process. Paytm may sometimes ask you for a reason for closing your account, but this step is usually optional.
Step 7: Confirm closing
Upon successful closure of your Paytm Fastag account, you should receive a confirmation message or email from Paytm. Keep this confirmation for your records, as it provides proof of closing your account.
Step 8: Return any FASTag device (if applicable)
If you have been issued any physical FASTag devices such as RFID stickers or tags, you may need to return them to Paytm or the concerned authority. Follow the instructions provided by Paytm regarding the withdrawal process.
By following these simple steps, you can easily close your Paytm Fastag account. Review your decision carefully before closing your Paytm account, as it may impact your future toll payments and account history. If any questions or difficulties arise during closing your account, do not hesitate to contact Paytm customer support.